Business intelligence by activity

    CNAE 8220200 Companies · Atividades de teleatendimento

    The CNAE brings together 15,836 registered establishments, of which 5,543 are active (35.0% of the activity's base).

    National position438th among the top CNAEs.
    Receita Federal dataRegistration data organized by CNPJ Data.
    Reference dateAugust 09, 2026

    Visual reading

    CNAE indicators in numbers

    Visual comparison of registration status, geographic distribution and annual dynamics. The complete tables and texts remain available for consultation.

    Registration status

    Distribution of establishments by status.

    Ativa: 5.543 (35.0%)Baixada: 6.217 (39.3%)Inapta: 3.299 (20.8%)Suspensa: 653 (4.1%)Nula: 124 (0.8%)15.836estabelecimentos
    • Ativa35.0%
    • Baixada39.3%
    • Inapta20.8%
    • Suspensa4.1%
    • Nula0.8%

    States with the most active companies

    Comparison of the UFs with the highest concentration.

    Cities with the highest concentration

    Top municipalities by active establishments.

    Openings, closures and annual balance

    The 2026 series is partial.

    AberturasBaixasSaldo

    2026

    Aberturas: 823

    Baixas: 299

    Saldo: 524

    1.107807506206-9519881992199620002004200820122016202020242026

    CNAE 8220200 Panorama

    Reference data as of August 09, 2026. National position: 438th.

    Registered establishments
    15,836
    Active establishments
    5,543
    Closed establishments
    6,217
    Distinct root CNPJs
    13,733

    CNAE registration status

    Distribution of the activity's establishments by registration status.

    Ativa

    5,543

    35.0% of the base

    Baixada

    6,217

    39.3% of the base

    Inapta

    3,299

    20.8% of the base

    Suspensa

    653

    4.1% of the base

    Nula

    124

    0.8% of the base

    Geographic distribution

    States with the most active companies

    Top 10

    Where the active establishments of this CNAE are concentrated.

    1São Paulo (SP)
    2,376· 42.9%
    2Minas Gerais (MG)
    523· 9.4%
    3Paraná (PR)
    449· 8.1%
    4Rio Grande do Sul (RS)
    351· 6.3%
    5Rio de Janeiro (RJ)
    312· 5.6%
    6Santa Catarina (SC)
    253· 4.6%
    7Ceará (CE)
    200· 3.6%
    8Bahia (BA)
    190· 3.4%
    9Distrito Federal (DF)
    133· 2.4%
    10Pernambuco (PE)
    127· 2.3%

    Municipal concentration

    Cities with the highest concentration

    Top 10

    Top municipalities by active establishments.

    1SAO PAULO · SP
    1,252· 22.6%
    2CURITIBA · PR
    203· 3.7%
    3RIO DE JANEIRO · RJ
    200· 3.6%
    4PORTO ALEGRE · RS
    199· 3.6%
    5BELO HORIZONTE · MG
    198· 3.6%
    6FORTALEZA · CE
    138· 2.5%
    7BRASILIA · DF
    133· 2.4%
    8CAMPINAS · SP
    122· 2.2%
    9BARUERI · SP
    88· 1.6%
    10SALVADOR · BA
    79· 1.4%

    Full distribution by state

    Active establishments of the CNAE in each federative unit.

    Acre (AC)30.1%
    Alagoas (AL)400.7%
    Amapá (AP)60.1%
    Amazonas (AM)320.6%
    Bahia (BA)1903.4%
    Ceará (CE)2003.6%
    Distrito Federal (DF)1332.4%
    Espírito Santo (ES)671.2%
    Goiás (GO)1222.2%
    Maranhão (MA)310.6%
    Mato Grosso (MT)440.8%
    Mato Grosso do Sul (MS)420.8%
    Minas Gerais (MG)5239.4%
    Pará (PA)420.8%
    Paraíba (PB)541.0%
    Paraná (PR)4498.1%
    Pernambuco (PE)1272.3%
    Piauí (PI)300.5%
    Rio de Janeiro (RJ)3125.6%
    Rio Grande do Norte (RN)400.7%
    Rio Grande do Sul (RS)3516.3%
    Rondônia (RO)240.4%
    Roraima (RR)80.1%
    Santa Catarina (SC)2534.6%
    São Paulo (SP)2,37642.9%
    Sergipe (SE)330.6%
    Tocantins (TO)110.2%

    CNAE business profile

    Distribution of active establishments by company size, tax regime, MEI and the relationship between headquarters and branches.

    Company size

    Microempresa
    3,369 (60.8%)
    Empresa de Pequeno Porte
    770 (13.9%)
    Média e Grande Empresa
    1,404 (25.3%)
    Sem informação
    0 (0.0%)

    Simples Nacional

    Optante pelo Simples Nacional
    2,808 (50.7%)
    Não optante pelo Simples Nacional
    1,369 (24.7%)
    Sem informação
    1,366 (24.6%)

    Individual Microentrepreneur

    Microempreendedor Individual
    0 (0.0%)
    Não classificado como MEI
    4,177 (75.4%)
    Sem informação
    1,366 (24.6%)

    Headquarters and branches

    Matriz
    4,533 (81.8%)
    Filial
    1,010 (18.2%)

    Contact coverage

    Os percentuais indicam a presença dos campos de contato na base de dados. Um campo ausente não significa necessariamente que a empresa não possua telefone ou e-mail.

    With email
    93.3%
    5,172 records
    With phone
    99.0%
    5,487 records
    With both
    93.3%
    5,172 records

    Registration dynamics

    Openings, closures and annual balance. The 2026 period is partial through August 09, 2026.

    YearOpeningsClosuresBalance
    2019516357159
    2020569340229
    2021675360315
    2022704467237
    2023604387217
    2024774408366
    20251,107465642
    2026 (partial)823299524

    Company list by CNAE

    Find companies in Atividades de teleatendimento

    Search company files of this CNAE by state, city and registration status. Find CNPJ, legal name, address, phone and email depending on base coverage.

    Search this CNAE's list
    Active establishments
    5,543
    States with records
    27+
    With phone
    99.0%
    With email
    93.3%

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